Warranty Information – ErGear



ErGear guarantees its products to be free from defects in materials and workmanship for a Limited Warranty Period of 1 to 5 years, depending on the product type you own (see Limited Warranty Periods below).

The Limited Warranty Period begins on the original date of purchase and only applies to products purchased direct from us or from an authorized reseller.

The Limited Warranty does not cover issues caused by the incorrect installation of the product. If it is determined that the failure of the product was caused by modification, misuse, or abuse of the product, replacements and return shipping will be at the customer’s expense.

The Limited Warranty covers the cost of shipping replacement parts but does not cover additional costs relating to the removal or replacement of defective parts or products.

The Limited Warranty is voided if your product is modified, improperly installed, used beyond its stated Max load, or otherwise misused or abused. ErGear products are intended for indoor use only. Outdoor use voids the Limited Warranty.

Limited Warranty Periods

Product Types Warranty Length
Eletric Standing Desk
Motor, Controller, Cable plugs
Desktop, Desk Frame and other parts

2 Years
5 Years
Monitor Mounts 5 Years
Printer & Monitor Stands 1 Year
Ergonomic Chairs 5 Years
Standing Desk Converters 2 Years
Foot Rest 1 Year
Office Lap Desks 1 Year
Office Desks 1 Year
Office Accessories 1 Year


service@ergear.com.. When contacting us, please include the following information:

1. Where the product was purchased.
2. The original order number and/or receipt.
3. Your name and address.
4. The model number of the product.
5. A complete description of the problem and the part number from the manual.

This information will help us to expedite the process and resolve your issue as quickly as possible.


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